Terms And Conditions
Payment on the website can be made by bank card. Payments on our website can securely be made from France or abroad, 24 hours a day, 7 days a week, by using the following bank cards :
- Blue Card
- Visa Card
The customer will enter his bank card number, expiry date, cardholder name and the cryptogram located on the back of the bank card. Mansso reserves the right to refuse any order(s) from a customer with whom a dispute of any kind is on-going or has arisen in the past.
Mansso reserves the right to cancel any order(s) that represents a risk of bank card fraud.
We are delivering all around the world !
Once your order is received, delivery times will range from 24 hours to 5 working days. Please note that these times my vary depending on the number of orders received.
Parcels are then sent to you via our official carrier « Colissimo » ( count 2 working days for delivery on the french territory) which is when you will receive a confirmation email. Delivery costs are 7e on the french territory and 20e abroad. These rates are mirroring our carriers.
However, please be aware that we regularly offer free delivery, so if you’d like to know about these offers, subscribe to our newsletter !
Mansso cannot be held responsible of eventual taxes being applied by the customs of the recipient’s Country. Payment of these taxes will be your sole responsibility so if you are unsure, we advice that you enquire the customs of the recipient’s country first.
Return, exchange and refund
Following the article L121-20 of the french consumer code, when ordering online, the customer is granted a withdrawal period of 14 days during which items can be returned in good condition and unworn. The customer having to only pay return shipping costs. This period of 14 days begins upon receipt of the goods by the customer.
Return procedure is as follow :
Step 1 : Let us know via email that you wish to return an item so we can provide you with a tracking number for this return.
Step 2 : Upon acceptance from us, please return the item to the following address : Mansso, 40, Gascogne avenue, 31 880 la Salvetat-Saint-Gilles.
Step 3 : Mansso Collection will either give your money back for this item* or ship a new item to you.
*Return of unwanted item(s) must follow the procedure detailed above. Mansso Collection declines all responsibility in the event of loss or damage during the transport of the item. Return must be made within 7 days from the date of receipt of the item(s). item(s) must be intact, complete, unworn and wrapped. Mansso Collection will have to refuse damaged items which have not been clearly stated by customer before shipping.
For item(s) purchased with promotion applied, on sales, on privilege sales or flash sales, customers will receive a credit amount equating to the item(s) cost minus the eventual delivery costs borne by Mansso Collection.
Return costs are the reponsability of the customer and item(s) will have to be sent back to Mansso via signed-for delivery or colissimo in order to follow the traceability of package.
Please note that our tailored creations are neither exchangeable or refundable.
Photographs displayed on the Mansso Collection website cannot be used without prior consent, these are the exclusive property of Mansso by Amal Malik
Mansso is a micro-enterprise registered in the Commercial and Business Register.
VAT not applicable, article 293B of the CGI.